International Journal of Market Research, Volume 66, Issue 2-3, Page 171-173, March/May 2024.
International Journal of Market Research, Volume 66, Issue 2-3, Page 171-173, March/May 2024. <br/> Read More
Related posts:
From Research to Action: Enhancing Net Promoter Score Utilization in Managerial Practice
Should Net Promoter Score be supplemented with other customer feedback metrics? An empirical investigation of Net Promoter Score and emotions in the mobile phone industry
An empirical study of the relationship between perceived value and the net promoter score: Application to specialized retail chains
Taking the measure of net promoter score: An assessment of construct and predictive validity
The Net Promoter Score interrogated through a services marketing lens: Review and recommendations for service organizations
The net promoter score: What should managers know?